Last Updated: 07/12/2026
Introduction
This Privacy Policy explains how Moment Maker Design House ("we," "us," or "our") collects, uses, and shares information when you visit our website, place an order from our online store, or subscribe to our newsletter.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are and How To Contact Us
Moment Maker Design House operates an online store and newsletter through our website.
If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:
Email: MomentMakerDesingHouse@gmail.com
Information We Collect
Order and Account Information: When you place an order or create an account, we collect your name, email address, shipping and billing details, phone number (if provided), and information about the products you purchase.
Payment Information: Payments are processed by third party providers such as Square. We do not store full payment card numbers on our systems; our payment providers handle card details securely and share with us only limited information (such as transaction IDs and the last digits of your card) needed to confirm and manage your orders.
Newsletter & Marketing Sign Ups: If you subscribe to our newsletter or marketing emails, we collect your email address and any preferences you choose to share.
Cookies & Usage Data: When you visit our website, we automatically collect certain information using cookies and similar technologies, including your IP address, browser type, device information, pages viewed, time and date of visits, and referring URLs.
We may use tools such as Google Analytics to understand how visitors use our site and to help improve our store and marketing.
How We Use Your Information
We use the information we collect for the following purposes:
- To fulfill orders and provide services
- Processing and delivering your orders, managing payments, handling returns, and providing customer support.
- To operate and improve our website and store
- Running the online store, maintaining your account, analyzing how our site is used, and improving our products, service, and website experience.
- To sent newsletters and marketing communications
- If you subscribe or otherwise choose to receive marketing messages, we use your contact details to send you newsletters, special offers, and updates about Moment Maker Design House.
- You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us at momentmakerdesignhouse@gmail.com.
- To maintain security and prevent fraud
- Protecting our website, services, and customers from unauthorized access, misuse, or other illegal activity.
- To comply with legal obligations
- Keeping records required by law (such as transaction records for tax and accounting purposes) and responding to lawful requests from authorities.
Cookies & Analytics
We use cookies and similar technologies to:
- Keep your shopping cart and preferences.
- Understand how visitors use our website and measure performance.
You can control cookies through your browser settings. If you disable certain cookies, parts of our website may not function properly.
We may use analytics services such as Google Analytics, which collect information about your use of the site and report trends without identifying individual visitors directly.
How We Share Information
We do not sell your personal information in the ordinary sense of the term. We share information only with trusted third parties who help us run our business, including:
- Payment Processors (eg: Square) to securely process payments
- Email and Marketing Platforms (eg. Mailchimp) to send newsletters and other communications.
- Analytics Providers (eg: Google Analytics) to understand how our site is used and improve performance.
- Shipping Carriers (eg: UPS, USPS, FedEx) to deliver your order.
These service providers may only use your information as necessary to perform services on our behalf and must protect it appropriately.
We may also share information if required to:
- Comply with applicable laws, regulations, or legal processes.
- Protect the rights, property, or safety of Moment Maker Design House, our customers, or others.
Data Retention
We keep your information only as long as we reasonably need it for the purposes described above or as required by law.
In general:
- Order and transaction records are kept for up to 7 years to meet tax and accounting requirements.
- Customer account information is kept while your account is active and for a reasonable period afterward, unless you ask us to delete it and we are not required to keep it for legal reasons.
- Newsletter subscriber information is kept until you unsubscribe or we decide to stop sending newsletters, after which we may retain limited records to show that we honored your request.
- Website analytics data is typically kept for a limited period (for example, up to about 26 months) to analyze trends and improve our services.
When information is no longer needed, we will delete it or anonymize ti so it can no longer be linked back to you.
How We Protect Your Data
We take reasonable technical and organizational measure to protect your personal information.
These measures may include:
- Using secure, encrypted connections (https) for our website and payment pages.
- Limiting access to customer information to people and service providers who need it to perform their work.
- Using reputable third-party services (such as Square, Mailchimp, and major shipping providers) that implement strong security practices.
- Maintaining security tools and safeguards to protect our systems from unauthorized access.
No method of transmission or storage is completely secure, but we strive to protect your information and review our safeguards on a regular basis.
Your Choices
You have choices about how we use your information:
- You can update, correct, or delete certain account information through your account settings (if you create an account), or by contacting us at momentmakerdesignhouse@gmail.com.
- You can opt out of marketing emails by clicking "unsubscribe" in any email or contacting us directly.
- You can control cookies through your browser settings and, where available, through cookie preferences tools.
If you are located in a state with specific privacy laws (such as California), you may have additional rights over your personal information, including rights to know, delete, and opt out of certain data sharing, and you can contact us at momentmakerdesignhouse@gmail.com to exercise those rights.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collet personal information from children.
If you believe that a child has provided us with personal information, please contact us so we can take appropriate steps to delete it.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
When we do, we will revise the "last updated" date at the top of this page. Your continued use of our website after any changes means you accept the updated policy.